Frequently Asked Questions.
The services
Do you offer custom bridal designs?
Yes. Our bridal gowns can be tailored to your unique vision. We offer custom fittings and personalized consultations to ensure your dress is as unforgettable as your day. Visit Schedule Appointment to book.
How do preorder pieces work?
Our preorder collections, like Noir Opulence, are made-to-order in limited quantities. Once you place your order, production begins, and delivery typically takes 7–10 days.
Are ready-to-wear (RTW) pieces available for immediate purchase?
Yes. Our RTW collections, like Grace, are designed for modern, everyday elegance and are available for immediate purchase and dispatch.
Shipment & Shopping
Do you ship internationally?
Yes, we offer worldwide shipping. Shipping rates and delivery times will be calculated at checkout based on your location.
What is your return policy?
RTW items may be returned or exchanged within 7 days of delivery if unworn and in original condition. Bridal and preorder pieces are final sale due to their made-to-order nature.
How do I know my size?
Each product page includes a detailed size guide. If you’re unsure, our team is happy to assist you in finding your perfect fit.